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USA Model 204
Rocket
Customer Support
CCA Company
CCA Support

CCA's high-performance data management products are complimented by an array of services that help maximize the value you get from your investment every single day. We offer one of the most experienced technical support teams in the industry, award-winning documentation, and hands-on education in small-classes. Our goal is to make you and your business successful through effective use of our market-leading technologies.

Phone Support Service consists of regular and emergency services during CCA’s normal business hours. Off hours emergency support is also provided. If you have all information ready and follow the procedures outlined below, we will be better prepared to assist you more rapidly.

Regular Services

Monday - Friday
8:30am - 5:30pm EST

Contact

Model 204 Support Phone: 1-800-755-4222 (US and Canada)

System 1032 Support Phone:

  • 1-617-614-4468 (US and Canada)

  • 011-44-20-8867-6150 (UK and Europe)

Fax: 1-617-630-7100

Email: Model 204 Support or System 1032 Support

Off-hours Emergency Service

Monday - Friday, Weekends, Holidays

Model 204 Contact:

1-800-755-4222 (US and Canada)

1-617-614-4321 (outside of North America)


System 1032 Support is provided Monday through Friday during regular service hours.


CCA Technical Support
CCA Documentation
CCA Training

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Rocket Software, (www.rocketsoftware.com) is a global software development firm that builds and services Enterprise Infrastructure products for the world's leading OEMs, networks and software companies and enterprises. The company's products complement and extend strategic infrastructure in the areas of: application modernization, business intelligence, compliance and security, consumer productivity, database servers, database tools, file transfer, mainframe productivity, network management, publishing and search, SOA and integration, storage management, terminal emulation, and text mining.