Rick Ryan is the Chairman and Chief Executive Officer of Computer Corporation of America. He is responsible for all of CCA's operations, both in the U.S. and abroad, as well as the company's strategic direction and growth. He is a member of the Massachusetts Software Council, the Massachusetts High Tech Council, and the American Electronics Association.

Prior to CCA, Rick was part of the senior management team at Epsilon Data Corporation, a pioneer in customer relationship management solutions. Earlier in his career, he held finance positions at PriceWaterhouse and IBM. He holds a Bachelor of Science in Accounting from Northeastern University and completed the Executive Business Program at University of Michigan.

Under Rick's leadership, CCA continues to release new products that meet customers' ever-changing needs and enable them to leverage the latest technologies and trends. By keeping CCA focused on customer satisfaction and its core competencies, he has led the company to achieve continuous profitability and growth. He invests CCA's resources heavily in R&D to ensure that CCA's data management solutions maintain their competitive edge and continue to meet the demanding needs of our customers in the future.

With Rick's guidance, CCA is well poised to continue serving the higher end of the data management solutions market for many years to come.

Pam Manolakis has been with CCA for nearly 25 years. She holds a degree from Simmons College and has done graduate work at Harvard and Suffolk Universities.

Pam's early years with the Technical Support organization provided her with an intimate understanding of Model 204 and how it is used by our customers to implement real-world, enterprise-level data management solutions. She spent several years in Product Development and as an International Technical Consultant for the Pacific Rim region before assuming responsibility for all customer-oriented functions, including technical support, quality engineering, and documentation.

Today, Pam directs all product operations efforts, including product development, testing, documentation, customer support, release management, quality assurance, field support, customer education, and ongoing product maintenance. Under her leadership, Pam's teams have achieved record-breaking results, with top-quality products consistently released on time and the software bug count reduced by 97%.

Pam's unwavering commitment to CCA and to our customers helps put CCA in a class by itself when it comes to customer satisfaction.

Russ Lavoie is the Chief Financial Officer at CCA, and directs all Finance and Administration related functions including Finance, Contracts, Human Resources and Information Technology. Beginning at Raytheon Company in 1982, Russ' career included senior-level finance positions at Polaroid Corporation and Epsco, Inc. He has a solid history of effectively managing costs without impacting customer services, which has helped CCA remain profitable and achieve high customer satisfaction.

Russ is a former President of the Treasurers Club of Boston and is currently a Director for the Boston Chapter of Financial Executives International. In addition, he is a member of the Alumni Executive Board at Bentley College. He holds a Master of Science in Accounting from Bentley College, a Master of Business Administration from Bryant College, and a Bachelor of Science in Economics and Finance from Bentley College. Russ is also on the Board of Directors of Public Interactive, an Internet content company that supports the Public Radio market.

Graham Paterson is the Vice President of Sales at CCA. He has been with the company for 17 years and, in total, has over 35 years experience in the use of IT by large enterprises. After receiving an honors degree in Mathematics and Economics from the University of York in the UK, he became a mainframe systems engineer at ICL, where he rose to management positions focusing on large clients. Later he served as General Manager of Northern Europe for Tesdata, the computer and network performance measurement specialist, dealing with large, global customers.

From his start at CCA in 1985 as the Director of International Sales to his present position, Graham has a history of leading his organization to exceed revenue targets, foster long-lasting relationships with customers, and develop new business. His professionalism and integrity continually promote enduring, valuable partnerships that lead to better products and services, a larger and loyal customer base, and CCA's financial success.

Marie Kelly is the Director of Marketing at CCA, and has 20 years experience in the data management software industry. After receiving a Bachelor of Science in Computer Science from Tufts University, she started her career as a systems programmer, and quickly moved to technical consulting, where she trained and assisted worldwide customers in developing large-scale database applications.

Before joining CCA in 1998, Marie was a Product Marketing Manager at Lotus Development Corporation, dealing specifically with database, analytical, and Web-based business solutions. She was a member of the e-Business software planning team at IBM, and was instrumental in helping Lotus and IBM merge their two e-Commerce software offerings to serve both the lower and higher ends of the market.

At CCA, Marie is responsible for all corporate communications and marketing events, including public relations, marketing collateral development, product promotion activities, the corporate Web site, and CCA's Insight 204 User Symposium.

Chris Ramsdale is the Director of Strategic Product Planning at CCA, responsible for all market research and product planning activities. He began working with IBM mainframes in the european motor vehicle manufacturing industry in 1972, later moving into the retail industry.

Since 1980 Chris has worked primarily in senior technical and management roles for computer hardware and software manufacturers , including Siemens AG, Tesdata, Masstor Systems, Geisco and Teamco Systems Innovation.

Chris first encountered Model 204 in 1987 and was the prime architect behind the Burton Group's development of what was then the largest retail credit marketing database in Europe.

Chris joined Computer Corporation of America, Ltd. in 1990 as the UK Technical Support Manager and in 1991 he was appointed as Director of Client Services in CCA's new MarketPulse International Division, where he helped develop a multi-million dollar business from scratch.

In his current role, Chris blends new market trends with customer requirements to direct CCA’s new product development. He is in constant communication with industry analysts to ensure that CCA anticipates customer needs before they surface. By matching emerging industry standards with world wide customer research, Chris helps CCA deliver new products that solve real-world problems and leverage the latest technologies and solutions.

Brenda Ligh is CCA's Corporate Controller, overseeing all worldwide accounting and finance operations including payroll, accounts receivable, collections, cash management, accounts payable, general ledger, tax, accounting systems, and financial reporting. Over her tenure she has made significant improvements in all accounting processes including cash management, internal control and financial application development.

Prior to joining CCA in 1990, Brenda spent four years at Ernst & Whinney (now known as Ernst & Young), a global leader in professional services. Her education at Northeastern University includes a Master of Business Administration and Finance, and a Bachelor of Science in Management and Accounting.